APMG Change Management Training
Melbourne and Perth

By the completion of the 3 day Foundation training course, individuals will have developed knowledge of Change Management practices essential to work as an informed member of a team working on an organisational change initiative.

More specifically, the Foundation level training aims to develop understanding that enables:

• Identification and understanding of the major benefits expected of the change, the organisational context of a change and its effects on organisational culture
• Identification of different approaches for planning and delivering change
• Assessment of the impact of change and identify ways to support people through change, including developing strategies to overcome resistance and build motivation for change
• Supporting people who are in key change roles and developing an effective change team
• Understanding how human dynamics can affect the approach to change
• Developing suitable communication and engagement plans for change
• Identifying metrics appropriate to analyse and track the effectiveness of change management activities
• Development of required knowledge to prepare for the Foundation exam

The Foundation training program consists of 5 key syllabus topics:

• Organisational Context and Approach
• People and Change
• Change Leadership and Teams
• Stakeholder Engagement and Communications
• The Work of the Change Manager

Throughout these 5 syllabus areas we explore key principles, professional approaches, as well as key roles to support change.

Foundation materials

• Accredited APMG Change Management Foundation training material
• The Change Management Study Guide eBook
• Sample Foundation exam papers
• Phone and email access to our Lead Trainer to assist with preparation for the Foundation exam
• Exam fee (online exam)
• Lunch, morning and afternoon tea (in-person public courses only)

Foundation exam

The Foundation exam is a 40-minute multiple-choice exam with 50 questions. To attain the Foundation certification a pass mark of 50% (25 or more correct answers) is required.

The exam is completed online post-training. Training participants will be able to select from a listing of available dates and times to complete their exam.

The 1.5 day Practitioner level training program aims to further understanding of how to apply and tailor Foundation level knowledge to a given organisational change situation. In addition, by the completion of the Practitioner training learners will be able to:

• Identify and propose appropriate uses of change ‘levers’ to build momentum and sustain change
• Use sound principles of learning to identify key learning needs and support development of required competence
• Make use of behavioural feedback and coaching models
• Offer insights into application of conflict management styles to help manage conflicts constructively
• Apply co-design concepts appropriately in a change initiative
• Develop knowledge required to prepare for the Practitioner exam

Practitioner materials

• Accredited APMG Change Management Practitioner training material
• Sample Practitioner exam paper
• Phone and email access to our Lead Trainer to assist with preparation for the Practitioner exam
• Exam fee (online exam)
• Lunch, morning and afternoon tea (in-person public courses only)

Practitioner exam

The Practitioner exam is a 2.5-hour scenario based, objective style exam with 5 questions. A pass mark of 50% from a total of 80 marks is required to attain the APMG Practitioner certification. Passing the Foundation exam is a pre-requisite to completing the Practitioner exam.

Exams are completed online post-training. Training participants will be able to select from a listing of available dates and times to complete their exam.

Target audience for the Foundation change management course includes anyone seeking a sound understanding of the key principles and a working knowledge to enable successful change, transition and transformation. This may include:

• Team members involved in organisational change
• Aspiring or current change managers and change agents
• Business leaders looking to cultivate or lead change
• Project and programme managers
• Staff involved in organisational restructuring, business or process improvement
• Communications, human resource and training professionals who are often involved in organisational changes
• Professionals seeking APMG Change Management Practitioner qualification

The Practitioner change management course is designed for current or aspiring managers of organisational change, transition or transformation, including those performing key roles in change programs, including:

• Change project and programme managers
• Transformation managers
• Change sponsors
• Business change managers
• Operational line managers

This 4.5 day program is a training package which combines the Change Management Foundation and Practitioner courses at a special price.

Contact us for more information.